Last updated: 3/10/2025
1. Introduction
This Privacy Policy describes how Pooh ("we", "our", or "us"), a women-exclusive platform, collects, uses, and protects your personal information in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to maintaining the safety and privacy of our women-only community.
2. Gender Verification
As a women-exclusive platform, we implement specific verification processes to maintain our community's integrity:
- Collection and verification of gender identity information
- Secure storage of verification documents
- Regular audits of user accounts
- Implementation of reporting systems for suspicious accounts
3. Information We Collect
We collect and process the following types of personal information:
- Basic user information (name, email, phone number)
- Gender verification information
- Identity verification documents
- Device information and IP addresses
- Location data (with your consent)
- User-generated content and interactions
- Safety and emergency contact information
4. Use of Information
Your information is used for:
- Verifying eligibility for platform access
- Maintaining the women-only nature of our community
- Providing and improving our services
- Ensuring platform safety and security
- Personalizing your experience
- Communication and support
- Legal compliance and security
5. Enhanced Security Measures
We implement stringent security measures to protect our women-only community:
- Advanced encryption for sensitive data
- Regular security audits and updates
- Strict access controls for user information
- Automated systems to detect unauthorized access attempts
- 24/7 security monitoring
6. Data Sharing and Protection
We maintain strict controls over data sharing to protect our community:
- No sharing of user data with male-oriented platforms or services
- Careful vetting of all third-party service providers
- Strict confidentiality agreements with partners
- Regular audits of data access and sharing practices
7. Your Rights
Under Indian law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent for data processing
- Request deletion of your information
- Report suspicious accounts or activities
- Opt-out of non-essential data collection
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by Indian law. Verification documents are securely stored and regularly reviewed for continued necessity.
9. Contact Information
For any questions or concerns about this Privacy Policy, please contact our Women's Safety and Privacy Team at privacy@pooh.com.
Safety First
Your safety and privacy are our top priorities. We continuously update our security measures and privacy practices to ensure our platform remains a safe, women-only space. If you notice any suspicious activity or have concerns, please contact our 24/7 support team immediately.